DYB LEADS or “us" a data controller is registered in India.
We are registered with the Information Commissioner Office. "We" are committed to acting in compliance with the General Data Protection Regulation and Data Protection Act 2018 also registered with ICO.
DYB LEADS, is an established name in the outsourcing and lead generation industry over the last few years with an overseas client.
This Privacy Information explains how we use your personal data: how it is collected, how it is held and how it is processed. It also explains your rights under the law relating to your personal data.
Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’. Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers. The personal data that we may use is set out below:
When you receive a service from our website or other communication from us, we may ask you for personal data and other information to allow us to provide you with the services that you require. This could include the following:
Your data must be processed by us using one of the valid legal bases defined by the Regulations. When you provide your personal data, we process this using two different legal basis depending on the purpose; either consent or legitimate interests. We will never switch from one legal basis to another without your permission.
We may share your data with our brands / trading styles under DYB LEADS: Luck Booster, Profit Survey, Grab Your Vouchers.
In regard to our marketing questionnaire, we may share your responses with the following, including our Brands.
We will retain your personal data for as long as is necessary for the required service to be provided to you and in light of the reason for which it was first collected. All retained personal data is subject to the controls of our Data Protection Policy and will be kept for at least 12 months or as long as we have an active consent / opt in record from you. It is important to us that we have accurate and up-to-date information about your personal data. And so, we will regularly update our database against suppression files and remove those who wish to no longer be contacted.
Once we have received your personal data, we will use recognized industry standard procedures and security features to try to prevent unauthorized access, misuse, disclosure and breach towards confidentiality, integrity and availability.
The data you share with through its trading names mentioned above are generated from our call centers in India who call you to conduct the questionnaire under the DYB Leads brand
Your personal data will be under the control and use. It will be held on our computer systems and servers at Offices.
The security of your personal data is essential to us and to protect your data, we take a number of important measures, including the following:
In order to validate and keep our consumer records as up to date as possible, we use third party products to help us verify data. When we collect information from these parties, we ensure that they have valid legal basis to process and share your data with us. We also match your data against industry suppression files and Telephone Preference Service (TPS). You can register for this free of charge at www.tpsonline.org.uk.
In exceptional circumstances such as dealing with fraud, credit risk, dealing with abusive online behavior, to enforce rights, to protect property, to protect human safety, if the law requires it; or if we sell or merge any part of our business, we may pass your personal data to another person or organization to use for their own purposes after obtaining your explicit consent on the matter. We will not otherwise disclose your personal data to anyone outside to use for their own purpose without telling you, obtaining your explicit consent and / or by updating this privacy policy.
We will not share any of your personal sensitive data such as,
If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “Subject Access Request”.
All subject access requests should be made in writing and sent to the email or postal addresses shown above.
Normally, there is no charge for a subject access request. However, if your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.
We will respond to your subject access request within 30 days. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required. You will be kept fully informed of our progress.
Cookies are text files placed by websites onto your computer. They collect standard Internet log and visitor behavior information.
Cookie name Purpose
__utma This cookie is used to monitor the number of times a visitor has been to the site related to the cookie, when they first visited the site, and when they were last on the site. Google Analytics uses the information from this cookie to calculate things like Days and Visits to purchase.
__utmb These two cookies work together to establish how long a visit has taken. b signals when a user enters the site and c
__utmc signals when a user leaves.
__utmz Captures how a visitor accessed the site including: which search engine was used, what link was clicked on, what keywords were used and geographical location.
We may obtain information about your general Internet usage by using a cookie file, which is stored on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve the Website and to deliver a better and more personalized service. Some of the cookies we use are essential for the site to operate.
If you register with us or if you continue to use the Website, you agree to our use of cookies. Cookies are widely used in order to make the Website work, or work more efficiently, as well as to provide information to the owners of the site.
You block cookies by activating the setting on your browser, which allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of the Website.
Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon you visit our site.
For further information please visit the websites www.aboutcookies.org or www.allaboutcookies.org
Data protection regulations mean you have rights over how we hold and use the information we hold about you:
Our Customer Care team is trained to help and assist any consumer who contacts us. If the team feels that the consumer is unhappy and would no longer like to receive any calls, our team can help the consumer resolve this issue by initiating and completing a data destruction document. As a company we recognize that not all consumers may like to be contacted and perhaps no longer wish to be contacted.
Our Customer Care team processes any requests from consumers and from time to time, may delete all the information we may hold on a consumer if this is the way to make them happy. The process for this is outlined in our customer care process.
Please note that personal information may be transferred, accessed and stored globally as necessary for the uses and disclosures stated above in accordance with this policy. This will only be done with a contract that has been approved by the European Commission with the recipient of your personal information that provides a suitable level of high-quality protection. How You Can Obtain Data We Hold about You have the right to know what information we hold on our system about you at any given time. To obtain details of the information we hold as it relates specifically to you, you may contact.
We always do our best to meet the highest standards when collecting and using personal information. For this reason, we take any complaints very seriously and encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate. However, we are happy to provide any additional information or explanation needed.
You also have the right to complain to the supervisory authority. In the UK, this is the Information Commissioner’s Office (ICO) and their contact details are: The Information Commissioner’s Office Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF Telephone - 0303 123 1113
You can unsubscribe from or DYB Leads at any time by submitting details on our website or request to opt out even on calls during survey. We would add his or her telephone number in our global DNC file. Your details will be suppressed as per your request and neither further emails / SMS will be sent to you nor any details be passed onto any 3rd parties for the usage described in this Privacy Policy. To request suppression from DYB Leads completely, please write to us at [email protected] or you can following receipt of your message your details will be removed immediately.
"We should be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you"
Call US On: +44 1264980000
We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.
This Privacy Notice was last updated on 18 Mar, 2022